Privacy policy

Last updated: February 13, 2026

PARIS-ROUBAIX HAUTS-DE-FRANCE operates this store and this website, including all information, content, features, tools, related products, and services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). PARIS-ROUBAIX HAUTS-DE-FRANCE is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or otherwise communicate with us. In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms relating to the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal information we collect or process

When we use the term “personal information,” we refer to information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or made non-identifiable so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card numbers, debit card numbers, and bank account information, payment card details, transaction details, payment method, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Your communications with us, including the information you include in your communications with us, for example when you contact customer service.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interaction with the Services, such as how and when you access or interact with them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, customizing, and improving the Services.
We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, process your orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and advertising.
We use your personal information for marketing and promotional purposes, for example to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertisements about products or services on the Services or on other websites, including based on items you previously purchased or added to your cart, as well as your other activities on the Services.

Security and fraud prevention.
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action in relation to fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.

Communicating with you.
We use your personal information to provide customer service, respond to your requests, provide effective services, and maintain our business relationship with you.

Legal reasons.
We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or ongoing litigation, or other legal proceedings, and to enforce our terms or policies or investigate possible violations of them.


How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties who provide services on our behalf (for example IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
  • With business and marketing partners in order to provide marketing services and show you advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing you targeted advertising based on your online activity across different merchants and websites. You can exercise your rights to opt out of these uses here.
  • When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or more generally within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than the one where you live, in order to provide and improve the Services. In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, particularly in order to respond to requests to exercise your rights relating to the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify privacy portal.


Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction regarding its use by us or a third party. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or their owners or operators, unless otherwise stated on the Services.